Postage
Postage costs are as follows;
Standard delivery for a non collapsible hoop is by Parcelforce 48.
The cost is £12.50 for the first hoop and 50p for each subsequent hoop.
Standard delivery for a travel hoop is by 2-3 courier.
The cost is £4.50 for the first hoop and £1 for each subsequent hoop.
Combinations of collapsible and non collapsible hoops will be sent at non collapsible hoop rates.
Orders for one hoop will work out much cheaper if the Collapsible option is checked.
Expedited shipping is available. Contact me for a quote.
Return Policy
If the hoop I send you is not the hoop you ordered then I will replace it with the correct hoop at my own expense.
The sizing advice I give is based on my experience of beginners needs. If you can already hoop then please base the size/weight requirement on your own experience.
I hand make each hoop to customer specifications, therefore requests for returns where the item is as requested will be considered, but may not be accepted.
If I do accept return of a hoop, I do so based on the understanding that the customer pays the cost of returning the hoop to me, and pays for me to send out
a replacement hoop if one is required.
Refunds will not include the cost of postage.
Any returned hoop must be unused/unopened and adequately packed for the return journey.
Hoops returned in a used/damaged condition cannot be refunded.